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GRC ARM: Issue with Escalation

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Hello GRC Mates,

 

This is a very basic question from my side.

 

I did configure MSMP workflow and also used BRF+ line by line item for New Account and Lock Account in the sandbox system.

 

 

I do have three stages for new account

 

Requester -> Manager -> Role Owner -> Security

 

 

Now, I am looking to configure the below scenario.

 

If the Manager is not available It should get escalated to a different stage and route back to Role Owner and then move forward to Security

 

Also, I am using Agent type as Directly mapped Users at the moment.

 

I tried going through the threads but its not quiet clear from where i start and what should i do next?

 

Please help me in this.

 

 

Regards

Deepak M


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