Hi sebastian/veer
Could you please help with below query
We are also trying to configure external helpdesk in solman. We are using PI as middleware and intergrating Solman to SNOW
We have created a logical port in soamanager ,here we have given the soapadapter endpoint
URL Access Path:/XISOAPAdapter
Comupter name of Access URL:FQDN name
Port:52100
Ping webservice is working fine but when i try to create an external helpdesk in ICTCONF it gives connection error
External system PINEW_SERVICEDESK connection test error
Is there anything which needs to be done in PI for solman to establish connection from ICTCONF
Regards,
Murali